Pursuant to Legislative Decree No. 24 of 02-02-2002, Di.Pa. Autoricambi is liable to the consumer for any lack of conformity existing at the time of delivery of the goods.
The lack of conformity can be found due to a malfunction.
The lack of conformity must be reported within 26 months following the date of purchase; this term derives from the duration of the guarantee which is 24 months plus 2 months which is the time limit within which the product defect must be communicated from the moment it occurred. The warranty will apply to products that present lack of conformity and / or malfunctions not detectable at the time of purchase, provided that the product itself has been assembled correctly and with due diligence, that is, in compliance with its destination and as provided in any documentation. technical, in compliance with the various operating rules indicated therein. This guarantee will not be applicable in case of negligence, inadequate assembly or inexperience in the implementation.
In case of lack of conformity, the consumer has the right to restore, without charge, the conformity of the goods by repair or replacement.
Notes on the items in the price list
Di.Pa. Autoricambi dedicates a particular effort to give the consumer the most accurate information to identify spare parts for his vehicle, through continuous updates of its database. Photos, texts, graphics, information and characteristics reproduced illustrating the products are provided for information only and are subject to change without notice. If necessary, the user can search for additional information from other sources to effectively confirm that the article identified through the Di.Pa. Autoricambi is the one actually requested. In any case, if there are errors found, the customer can assert his right of withdrawal of the products within 15 days following the date of delivery. The products sold by Di.Pa. Auto parts can only be fitted to vehicles or systems recommended by the manufacturer by a competent person and under his sole responsibility. Di.Pa. Autoricambi can never be held responsible for the consequences of a bad assembly or use of a product that is not made for a given vehicle.
Manufacturer's Warranty
Most of the products sold by Di.Pa. Auto parts are covered by the manufacturer's conventional warranty and by the 24-month warranty for lack of conformity, pursuant to Legislative Decree 24/02. To use the warranty, the Customer must keep the invoice (or the DDT) that he will receive with the ordered goods. By accepting the purchase contract, the customer declares to take note of the assistance procedures in force at the time of the use of the Warranty Assistance.
The manufacturer's conventional warranty is provided in the manner illustrated in the documentation inside the package. The 24-month warranty pursuant to Legislative Decree 24/02 applies to products that present a lack of conformity, provided that the product itself is used correctly, in compliance with its intended use and as provided in the attached technical documentation.
This guarantee is reserved for the private consumer (a natural person who purchases the goods for purposes not related to his professional activity, or makes the purchase without indicating a VAT number in the order form). If invoiced to a company or profession (subject to VAT), the guarantee has a duration of 12 months pursuant to Legislative Decree 24/02. In case of lack of conformity, we will restore the conformity of the product by repairing / replacing or reducing the price, until the contract is terminated.
In the event that we are unable to return a product under warranty (restored or replaced) to your customer, Di.Pa. Autoricambi may proceed at its discretion to return the amount paid by means of a discount voucher of equal value or to replace it with a product with equal or superior characteristics. If following an intervention by a workshop, the defect does not result in a lack of conformity pursuant to Legislative Decree 24/02, the Customer will be charged for any costs of verification and restoration, as well as any transport costs incurred by Di.Pa. Autoricambi.